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Mobile menu don’t work on front page – other pages work like should be

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Paivi

Participant

November 29, 2023 at 10:11

Mobile menu don’t work on front page – other pages work like should be.
In desktop also everything like should be.

Please, contact administrator
for this information.

#375131 Copied Theme version: 9.2.4 WooCommerce version: 8.3.1

1 Answer

Tony Rodriguez

Support staff

November 29, 2023 at 12:07

Hello, @Paivi,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#375151 Copied
Tagged: best selling themes, ecommerce theme fixes, front page problem, mobile menu issue, responsive design solutions, website navigation fix, woocommerce themes
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