Mobile menu has a white space - by lnts - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

  • Avatar: lnts
    lnts
    Participant
    February 11, 2016 at 15:52

    hello
    this is our site: http://123web.co.il/mendi.com

    if you see the mobile menu there is a white space
    see image: http://i.imgur.com/3zUgm4z.png

    also a menu who have a submenu wont sit nicly

    any idea?
    thanks 4 the dupport

    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 12, 2016 at 08:26

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: lnts
    lnts
    Participant
    February 24, 2016 at 05:30

    hello
    new news?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2016 at 09:32

    Hello,

    We can’t access your site because of the error:
    Error establishing a database connection
    Check your database credentials in wp-config.php file or contact hosting provider support.
    Also provide us with WP admin credentials.

    Regards,
    Eva Kemp.

    Avatar: lnts
    lnts
    Participant
    February 24, 2016 at 09:38

    http://kala-helmets.com/

    same log in info

    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2016 at 09:46

    Hello,

    Domain name is incorrect.
    Check if you wrote it correctly.

    Regards,
    Eva Kemp.

    Avatar: lnts
    lnts
    Participant
    February 24, 2016 at 09:47

    sorry
    here is the right now
    http://heller-event.co.il/

    ty

    Avatar: lnts
    lnts
    Participant
    February 24, 2016 at 09:52

    also if you click on any page when it loads you can tell there is line a sidebar menu on the right behind the contect see image
    http://heller-event.co.il/wp-content/uploads/2016/02/0099.jpg

    thank again for the fast replay

    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2016 at 09:58

    Hello,

    Please edit the code in Theme Options > Custom CSS:

    .et-mobile-menu li .open-child {
        float: right !important;
        right: 50% !important;
    }

    and replace it with this code:

    .et-mobile-menu li .open-child {
        float: left !important;
        right: 0 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: lnts
    lnts
    Participant
    February 24, 2016 at 10:26

    thanks
    mobile looks goood’ thee is a white line still but its ok,

    what about the second thing i send you have you take a look ?

    thanks alot for the help

    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2016 at 10:36

    Hello,

    To remove white space on mobile replace the current code in Theme Options > Custom CSS:

    .st-menu-open .mobile-menu-block > .mobile-menu-block.st-menu {
        transform: translateX(-120px) !important;
    }

    with this one:

    .st-menu-open .mobile-menu-block > .mobile-menu-block.st-menu {
        transform: translateX(-125px) !important;
    }

    We can’t log in with previous credentials via FTP. Please check it. Is access restricted for special IPs via FTP?
    Also provide us with wp-admin panel credentials.

    Regards,
    Eva Kemp.

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