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Mobile Menu in One Page Wheels Theme doesnt WOrk

This topic has 10 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

Verdelogico

Member

January 22, 2015 at 18:37

Hi, th web is almost done, but i see one problem, in desktop version the Site works great, but in the mobile or tablet version the menu doesnt work, can you help me with this thanks, when i clic on it nothing happen thanks

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for this information.

#36615 Copied

9 Answers

Verdelogico

Member

February 2, 2015 at 15:41

Hi, any news

#38847 Copied

Robert Hall

Support staff

February 2, 2015 at 16:02

Hello,

Please update your theme to 1.6.1, WordPress to 4.1 and plugins to the latest version.
Don’t forget to make backup your site before updating.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#38851 Copied

Verdelogico

Member

February 2, 2015 at 16:05

Hi, i already made it:

Please update your theme to 1.6.1, WordPress to 4.1 and plugins to the latest version.

I cant find the problem, cnan you help me to solve the issue i attach acces to the website:

Please, contact administrator
for this information.

#38855 Copied

Verdelogico

Member

February 2, 2015 at 16:28

Bad adress is this now thanks

Please, contact administrator
for this information.

#38860 Copied

Eva Kemp

Support staff

February 2, 2015 at 16:52

Hello,

The last credentials you provided are incorrect.
Please check them and provide us with FTP access as well.

Thank you.
Regards,
Eva Kemp.

#38873 Copied

Verdelogico

Member

February 2, 2015 at 16:55

Ok, new credentials.

Please, contact administrator
for this information.

#38877 Copied

Olga Barlow

Support staff

February 2, 2015 at 17:18

Hello,

Problem was related to old version of plugins. You did not update them. Check your site now.
Also I would recommend to update also theme to latest version. Watch the video tutorial how to do it.

Regards,
Olga Barlow

#38888 Copied

Verdelogico

Member

February 2, 2015 at 17:29

HI, i checked again and the problem persist, i updted plugins, theme and wordpress, can you update them and check if the problem presist ? Because i dont see work the mobile menu one page yet and i dont know wht else i can do. Can you help me with that thanks so much

#38895 Copied

Eva Kemp

Support staff

February 12, 2015 at 14:33

Hello,

We’re sorry for a delay.
There is a bug in the theme and it we’ll be fixed in the next theme release which will be produced very soon.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#41593 Copied
Tagged: menu, mobile, one page, themes, wheels, woocommerce, wordpress
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