This topic has 8 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp
My client, rosiepope.com, reports that the mobile menu is not visible on samsung mobile phones, but works properly on apple iphones. What light might you shed on this?
Thanks,
Stu
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Check the private content area, please.
Hello,
We’ve checked your site and now mobile menu is shown.
Please check it.
Thank you.
Regards,
Eva Kemp.
Eva,
Thank you for your rapid reply. Kindly check the confidential area.
Cheers,
Stu
Hello,
Are you still unable to view mobile icon?
I’ve checked the site and mobile icon is displayed.
Thank you.
Regards,
Eva Kemp.
It is now fine. I was suggesting that others who move a site from sub-directory to root directory might need to know about allowing access to content via .htaccess.
Hello,
Thank you for sharing the information.
Have a nice day.
Regards,
Eva Kemp.
The issue related to '‘mobile menu missing on samsung mobile phone’' has been successfully resolved, and the topic is now closed for further responses