Mobile menu no longer appears - by jimjim93

This topic has 8 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: jimjim93
    jimjim93
    Participant
    August 28, 2018 at 16:16

    Hello,

    Since 2 days the menu of my site no longer appears from a mobile (or by reducing the window on desktop).

    I do not find why.

    Can you help me ?

    Thank you

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2018 at 16:24

    Hello,

    Have you tried to disable all 3rd party plugins?
    Did you make changes in template files? Do you have the same problem with parent theme activated on site?
    Please let us know and provide temporary wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: jimjim93
    jimjim93
    Participant
    August 28, 2018 at 17:38

    Yes i have try to disable all plugins, and i have the same problem with the parent theme…

    Yes i have make change in content-single-product.php only.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 07:27

    Hello,

    Please provide FTP access also, so we can take a closer look.

    Regards

    Avatar: jimjim93
    jimjim93
    Participant
    August 29, 2018 at 07:35

    Hello,

    Yes, sorry.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 08:41

    Hello,

    Fixed.
    The problem was caused by your translation. It is correct – http://prntscr.com/ko4gkp

    Regards

    Avatar: jimjim93
    jimjim93
    Participant
    August 29, 2018 at 11:12

    Nice ! Thank you very much for fast fix !

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2018 at 11:59

    You’re welcome!

    Regards

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