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Mobile menu not cliquable - by ataxel - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Robert Hall

  • Avatar: ataxel
    ataxel
    Participant
    August 17, 2016 at 15:06

    Hi, on the computer, the mobile menu is working, on the phone, not at all.
    Can you have a look to http://aerosport.ca/ to help me sort it out please ?

    Thank you

    #136975 Copied Theme version: 2.9.1 WooCommerce version: 2.6.3
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 17, 2016 at 15:25

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    #136980 Copied
    Avatar: ataxel
    ataxel
    Participant
    August 17, 2016 at 15:36

    I just did a backup and a full upgrade of everything!
    And below are the credentials

    Please, contact administrator
    for this information.
    #136982 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 17, 2016 at 15:58

    Try to disable third-party plugins one by one and check it, one of them caused issue.

    Regards,
    Robert Hall

    #136985 Copied
    Avatar: ataxel
    ataxel
    Participant
    August 17, 2016 at 16:07

    Totally resolved! Thank you!

    #136987 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 17, 2016 at 16:13

    You’re welcome!

    Regards,
    Robert Hall

    #136991 Copied
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The issue related to '‘Mobile menu not cliquable’' has been successfully resolved, and the topic is now closed for further responses

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