Return to previous page

Mobile menu Not working - by Stephan - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Stephan

Stephan

Participant

December 22, 2020 at 13:59

Hello, at the moment my menu in the mobile version is not working. What can I do about that? Thank you!

#265302 Copied Theme version: Legenda

7 Answers

Rose Tyler

Support staff

December 22, 2020 at 14:42

Hello,

Please provide temporary wp-admin access.

Regards

#265319 Copied

Stephan

Participant

December 23, 2020 at 09:10

see private content

Please contact administrator
for this information.

#265527 Copied

Olga Barlow

Support staff

December 24, 2020 at 14:29

Hello,

No matter if you give us your access or create the new user with admin permissions. Also, provide us with FTP access to your site because as I can see you use the out of date version of theme and we need to update that.

Regards

#265697 Copied

Stephan

Participant

December 24, 2020 at 22:59

See Private content

Please contact administrator
for this information.

#265756 Copied

Stephan

Participant

December 28, 2020 at 12:08

Could you please give me a download link for the updated version of the theme ? so I can pass It to my Ftp provider, they don’t want to share the login data. Thank you !

#266037 Copied

Olga Barlow

Support staff

December 31, 2020 at 11:27

Hello,

We were able to update your theme via Dashboard. Check the mobile menu now, please.

Regards

#266385 Copied

Stephan

Participant

January 1, 2021 at 13:42

Thank you Olga ! the mobile menu is working again as far as I can see now.

#266425 Copied
Viewing 8 results - 1 through 8 (of 8 total)