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Mobile menu not working - by Mike Compartino

This topic has 6 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

  • Avatar: Mike_Compartino
    Mike Compartino
    Participant
    October 3, 2019 at 19:27

    Hi there
    SInce i do the last update i just realise the mobile menu do not appears when i click on it. Try with 2 different browser on the phone and on the computer on mobile mode.
    When i click the three line, everything turn light grey opacity and menu not showing.

    Thank you

    Please, contact administrator
    for this information.
    #222521 Copied Theme version: 6.1.2
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2019 at 20:50

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.

    Regards

    #222525 Copied
    Avatar: Mike_Compartino
    Mike Compartino
    Participant
    October 3, 2019 at 20:54

    Hi , i try this already. I just have 7 plugin activated and they all come with the theme.

    #222526 Copied
    Avatar: Mike_Compartino
    Mike Compartino
    Participant
    October 3, 2019 at 21:02

    is working now

    #222527 Copied
    Avatar: Mike_Compartino
    Mike Compartino
    Participant
    October 3, 2019 at 21:09

    w3 total cache seem to be the culprit

    #222528 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 4, 2019 at 06:27

    Hello,

    Our theme works fine with cache plugin. Also, we have enabled cache plugin on your site and don’t see problem.
    Maybe you just forgot to clear cache after theme update and it caused issue.

    Regards

    #222534 Copied
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