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Mobile menu take much time until open - by Tamer Omar

This topic has 2 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

  • Avatar: Tamer_Omar
    Tamer Omar
    Participant
    October 15, 2019 at 08:54

    Hi There,
    when I click the mobile menu’s icon it takes almost 15s until the menu open, also the site at all is too slow in both en and ar.
    more information
    – I use wpml for translation Version 4.2.9 and it’s original
    – I used ” yellow pencil” to edit my site’s layout

    Please provide me to fix that problem
    Thank you!

    #223205 Copied Theme version: 6.1.3 WooCommerce version: 3.7.1
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 15, 2019 at 18:50

    Hello,

    You are using the second design type of the off-canvas block that uses Ajax requests to show the content http://prntscr.com/pjgkdi The speed of the request-answer depends on your server. So, either edit the mobile menu and choose the side menu design (1-st or 3-d) for the off-canvas content https://prnt.sc/pjggut instead of the second one (1-st and 3-d types do not use Ajax to display menu) or contact your hosting provider to speed up the server response time.

    Also, read the post on how to speed up the site https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

    #223233 Copied
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