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Mobile menun is not working - by lnts - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

lnts

Participant

September 11, 2015 at 12:23

hello
this is our site:
http://cliptv.co.il/

if you tak a look on mobile you can see that its not working right’

any idea?
thanks 4 the support.

Please, contact administrator
for this information.

#86213 Copied Theme version: 4.05

10 Answers

Robert Hall

Support staff

September 11, 2015 at 12:38

Hello,

Your credentials aren’t correct. Please check them.

Regards,
Robert Hall.

#86218 Copied

lnts

Participant

September 16, 2015 at 19:29

looks like the mobile is working now,.
but now the tablate size we have the sam eproblem.

please advice/

thanks for the support

#87373 Copied

Robert Hall

Support staff

September 16, 2015 at 20:36

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#87377 Copied

lnts

Participant

September 17, 2015 at 12:23

any news?

#87512 Copied

Jack Richardson

Support staff

September 17, 2015 at 12:44

Hello,

In the previous post you’ve been asked for wp-admin credentials. Please provide us with them.

Best regards,
Jack Richardson.

#87519 Copied

lnts

Participant

September 17, 2015 at 13:33

we did send’ here it is again

Please, contact administrator
for this information.

#87539 Copied

Robert Hall

Support staff

September 17, 2015 at 13:53

Hello,

You’re using old theme and plugins versions. Please update them.
Don’t forget to make backup of the site before update.
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#87548 Copied
Jack Richardson

Support staff

September 17, 2015 at 13:54
Hello,

I’ve added this code in your Custom CSS editor:
```
@media (min-width: 979px) and (max-width: 992px) {.st-menu {
   transform: translateX(-430px) !important;
}
.menu-icon {
    top: 0px;
}
.header .menu-icon {
    right: 0px !important;
}
.st-menu {
   width: 400px;
}
.mobile-nav {
   transform: translate3d(0px, 0px, 0px);
   width: 280px;
}}
```
Please check mobile menu now.

Best regards,
Jack Richardson.
#87549 Copied
lnts

Participant

September 21, 2015 at 10:22

thanks

we can have a full with movie on our site.
http://cliptv.co.il/

it has a black space on the left.
any idea ?
http://i.imgur.com/wFYOSjP.png

thansk 4 the support

#88239 Copied

Jack Richardson

Support staff

September 21, 2015 at 12:13

Hello,

As I see video is shown fine:
http://storage5.static.itmages.com/i/15/0921/h_1442833966_5004267_ac418c16bd.png

Please try to check in another browser.

Thank you.

Best regards,
Jack Richardson.

#88280 Copied
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