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Mobile Nav button doesn't work - by portridge

This topic has 6 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Robert Hall

portridge

Participant

February 25, 2016 at 18:35

Hey, been trying to get round this problem with plugins like ShiftNav but for some reason it doesn’t even allow these plugins to work. When I click the burger menu button nothing happens, and I see no js warnings in the console.

Can you help please?

Thanks,
Rhys.

Please, contact administrator
for this information.

#114920 Copied Theme version: v 0.0.1 WooCommerce version: Irrelevant as I'm not using it.

5 Answers

Eva Kemp

Support staff

February 25, 2016 at 20:03

Hello,

Please update the theme to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#114937 Copied

portridge

Participant

February 26, 2016 at 17:52

Hello thank you for replying quick. Unfortunately this did not solve the problem.

Is there anything else I could do to debug the problem?

Thanks, Rhys.

#115094 Copied

Eva Kemp

Support staff

February 26, 2016 at 18:50

Hello,

Please provide us with FTP credentials.

Thank you.

Regards,
Eva Kemp.

#115102 Copied

portridge

Participant

March 3, 2016 at 13:36

Sorry for the wait, I have gave you a admin user in the private section. Thanks for helping.

Please, contact administrator
for this information.

#115963 Copied

Robert Hall

Support staff

March 4, 2016 at 09:15

Hello,

As I see you still using old theme version (http://prntscr.com/aazvy7). Please update to the latest and check this issue.

Regards,
Robert Hall

#116088 Copied
Tagged: mobile nav button, mobile navigation issue, seo friendly, woocommerce troubleshooting, woocommerce wordpress templates, wordpress fix
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