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Mobile Navigation (Dark Theme) Display Problems

This topic has 18 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

dusza

Participant

May 19, 2017 at 02:16

The navigation in mobile view is displaying odd. I defaulted to the parent theme and removed custom CSS and the problem persists. The small “+” icons are missing, some text is being cutoff (e.g. ENLIST) and there is a lot of padding on the right of each menu item.

#163528 Copied Theme version: Legenda v 0.0.1 WooCommerce version: 3.0.7

17 Answers

Max Mullins

Participant

May 19, 2017 at 08:04

Hello, @dusza.

Your theme vesion is out of date. Please update all theme files and plugins to the latest version from themeforest. Plugins can be updated from our page.

Regards,
Max Mullins

#163544 Copied

dusza

Participant

May 19, 2017 at 11:14

new problem. i am using wpengine so there’s a live and a staging version. i’m not going to update the theme on live, i need to test things on the stage/development site first. after uploading the latest template files two things happened: 1) even though i am using a child theme, most of my settings have been wiped out and 2) i need to use my purchase code which the info clearly states that only one can be used.

I’m glad i didn’t simply install on the live site b/c there could have been all sorts of problems.

if i activate this theme on my staging/development site will it deactivate the live site?

#163564 Copied

Max Mullins

Participant

May 19, 2017 at 13:52

Hello @dusza

1) Theme options store all settings of color adjustments, logo etc that has been overwritten during update and it is caused wrong setings to links and images. They can be imported from your main site. Please use import settings for theme options – import/export: http://prntscr.com/f9npsp.
2) You may use license code twice. One for main production site and second for testing and construction.

Regards,
Max Mullins

#163584 Copied

dusza

Participant

May 20, 2017 at 13:38

theme has been updated to the latest and is activated … still seeing the same problem with the navigation on mobile. do you need login info at this point?

#163674 Copied

Rose Tyler

Support staff

May 22, 2017 at 12:57

Hello,

You need to create the mobile menu (Appearance > Menus) with more simple structure and set Display location > Mobile menu.

Regards,
Rose Tyler.

#163775 Copied

dusza

Participant

May 23, 2017 at 01:48

Rose, this only partially worked. If I don’t use nested/child submenus everything displays OK however as soon as I add a submenu things get funky. I went through the docs and there are custom CSS classes for menus however I didn’t see any for submenus. http://ironarmy.staging.wpengine.com/

#163833 Copied

Rose Tyler

Support staff

May 23, 2017 at 08:37

Hello,

Could you please provide wp-admin access in Private Content?

Regards,
Rose Tyler.

#163862 Copied

dusza

Participant

May 23, 2017 at 12:03

Login info posted in private area of this message. Thank you.

Please, contact administrator
for this information.

#163894 Copied

Rose Tyler

Support staff

May 23, 2017 at 12:13

Hello,

Please update theme to the latest version 3.2 https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade) https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
Theme version 3.2 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

#163896 Copied

dusza

Participant

May 24, 2017 at 02:30

Rose, the last update to this theme (https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906) was 5/5/2017 and version 3.2 on 4/29/2017. I updated the latest theme files two days ago (5/21/2017). The latest version is installed. Please use the login information I provided.

#163968 Copied

Rose Tyler

Support staff

May 24, 2017 at 09:39

Hello,

I’ve checked your theme version and it is 3.1 http://prntscr.com/fbgqdl http://prntscr.com/fbgqmz
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

#163993 Copied

dusza

Participant

May 24, 2017 at 12:01

Rose, I deleted the existing files on the server and re-uploaded. Now version 3.2 is installed. The plugin (child theme) has also been uploaded and is the active theme. The problem persists.

#164001 Copied

Rose Tyler

Support staff

May 24, 2017 at 12:12

Hello,

You need also update your plugins (https://www.8theme.com/download-plugins/page/2/), connect to your server using FTP and copy extracted plugins folders into wp-content/plugins/ with overwrite.

Regards,
Rose Tyler.

#164003 Copied

dusza

Participant

May 25, 2017 at 02:26

Rose, this conversation keeps going in circles. Are you able to log in? I updated applicable plugins. Note, some plugins are disabled such as Streets Live Chat. A plugin also shouldn’t be interfering with the navigation menu but I understand it’s protocol to always have things updated. Regardless of the latest version or not, your Dark Theme shows the mobile nav. menu working with sub menus … this is what’s not working on my site.

#164102 Copied

Rose Tyler

Support staff

May 25, 2017 at 07:21

Hello,

I’ve added some css code in your style.css of the child theme.
Please check mobile menu now.

Regards,
Rose Tyler.

#164117 Copied

dusza

Participant

May 25, 2017 at 12:07

Thanks Rose. That fixed things. Oddly this CSS was included in the parent theme style sheet for for some reason wasn’t getting picked up on the child theme which didn’t have any existing CSS to override the parent theme CSS. Thanks again!

#164129 Copied

Rose Tyler

Support staff

May 25, 2017 at 13:38

Hello,

You’re welcome!

Regards,
Rose Tyler.

#164145 Copied
Tagged: dark theme, display, mobile, navigation, problems, woocommerce, wordpress
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Mobile Navigation (Dark Theme) Display Problems

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