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Mobile Page Constantly Reloading – Individual Product Page

This topic has 2 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

KimJoyFox

Participant

May 27, 2015 at 23:20

The website I’m developing using the ROYAL theme has an issue when viewed on a mobile screen. When you go to an individual product page on your phone, it will simply continuously reload the page and does not allow you to add anything in the cart. It only happens on mobile. I’m using the child theme that came with Royal.

TRIED:
I updated the theme to the latest Royal theme – version 1.8 (last week, I believe).
I currently have all plugins disabled except for WooCommerce.
WooCommerce is updated to the latest version.

Site: http://kimjoyfox.com/clients/shopinjoy
Site Example Page: http://kimjoyfox.com/clients/shopinjoy/shop/2-6/pepper-penny-leggings-juniper/

#66476 Copied Theme version: 1.8 WooCommerce version: 2.3.9

1 Answer

Eva Kemp

Support staff

May 28, 2015 at 08:16

Hello,

You don’t have variations for “Color” to choose. Please add them for your product. After that check the page.
If the issue still persists please provide us wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#66516 Copied
Tagged: mobile, page, product, reloading, templates, woocommerce, wordpress
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