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Mobile Panel Account Off Canavs Not Working

This topic has 3 replies, 2 voices, and was last updated 1 years, 9 months ago ago by eslam77

eslam77

Participant

February 9, 2023 at 01:14

hello i working on my new theme xStore and the off Canvas was working when u click on account on mobile its appear from the right but now it goes to account page direct how to solve this issue ?

#346465 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

2 Answers

Tony Rodriguez

Support staff

February 9, 2023 at 06:14

Hello @eslam77,

We apologize for the confusion. The Off Canvas feature only works with the Header Builder element (Account) and in the mobile version, it does not pick up the Header Builder element (Account) but instead picks up and works with the Menu Item. This is why it takes you to the My Account page when you click on it in the mobile version.

If you would like to open the Off Canvas on mobile, you must add the Header Builder (Account) element in the Mobile header and it will work as an Off Canvas. Please refer to the screenshot provided: https://postimg.cc/MMLZjM2D

We hope this explanation is clear.

Best Regards,
8Theme’s Team.

#346471 Copied

eslam77

Participant

February 9, 2023 at 10:29

now i got it thank you so much

#346497 Copied
Tagged: fixing, mobile panel account, off canvas, templates, troubleshooting, woocommerce, wordpress
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Mobile Panel Account Off Canavs Not Working

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