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Mobile Shop Filter Is not showing out - by alexlim

This topic has 6 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

alexlim

Participant

February 26, 2021 at 03:34

Hi,
May i know why after i set the mobile shop filter setting to “off canvas” and hide the sidebar at mobile turn to “off”, in my front end it still not showing out?
https://i.imgur.com/AgtVs3k.png

Thank You

#276638 Copied Theme version: 7.2

5 Answers

Robert Hall

Support staff

February 26, 2021 at 07:19

Hi

We have test your website URL on our testing environment and it is working fine sidebar is not showing on mobile. Will you please check your website on actual device. If you still facing any issue let us know in more details.

#276651 Copied

alexlim

Participant

February 26, 2021 at 07:56

Hi,

I want it look like this
https://i.imgur.com/ok0J9To.png

#276653 Copied

Rose Tyler

Support staff

February 26, 2021 at 08:15

Hello,

“Hide sidebar on Mobile” should be Off.

Regards

#276657 Copied

alexlim

Participant

February 27, 2021 at 02:49

Hi,

Ok now can working already. By the way i facing another problem with the Xstore element “Ajax Porduct Tab” element.
https://i.imgur.com/KKiqYxl.png

After i insert this element to my website it show server error problem then my layout will suddenly change to other layout.
https://i.imgur.com/GhG3cxr.png

The layout become like this:
https://i.imgur.com/BmrrzTc.png

When i remove it then click save it can save and the layout resume beack.

Thank You

#276788 Copied

Rose Tyler

Support staff

February 27, 2021 at 09:02

Hello,

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Provide temporary wp-admin and FTP access.

Regards

#276812 Copied
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