Mobile Shop Filter Is not showing out - by alexlim

This topic has 6 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: alexlim
    alexlim
    Participant
    February 26, 2021 at 03:34

    Hi,
    May i know why after i set the mobile shop filter setting to “off canvas” and hide the sidebar at mobile turn to “off”, in my front end it still not showing out?
    https://i.imgur.com/AgtVs3k.png

    Thank You

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 26, 2021 at 07:19

    Hi

    We have test your website URL on our testing environment and it is working fine sidebar is not showing on mobile. Will you please check your website on actual device. If you still facing any issue let us know in more details.

    Avatar: alexlim
    alexlim
    Participant
    February 26, 2021 at 07:56

    Hi,

    I want it look like this
    https://i.imgur.com/ok0J9To.png

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2021 at 08:15

    Hello,

    “Hide sidebar on Mobile” should be Off.

    Regards

    Avatar: alexlim
    alexlim
    Participant
    February 27, 2021 at 02:49

    Hi,

    Ok now can working already. By the way i facing another problem with the Xstore element “Ajax Porduct Tab” element.
    https://i.imgur.com/KKiqYxl.png

    After i insert this element to my website it show server error problem then my layout will suddenly change to other layout.
    https://i.imgur.com/GhG3cxr.png

    The layout become like this:
    https://i.imgur.com/BmrrzTc.png

    When i remove it then click save it can save and the layout resume beack.

    Thank You

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2021 at 09:02

    Hello,

    Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
    Provide temporary wp-admin and FTP access.

    Regards

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