Mobile version and AMP version - by Petra

This topic has 8 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: Petra
    Petra
    Participant
    July 19, 2021 at 23:28

    Hi, I have a problem with the x theme when I installed and set up the AMP version, I wanted to use the switch to the non AMP version, but when I do the test it shows me the non AMP version without images.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 20, 2021 at 14:14

    Hello,

    1) Provide us with WP Dashboard access to your site to check the issue in more detail.

    2)

    I read in their documentation that it is compatible with the elementor,

    What is compatible with Elementor? WooCommerce? In what documentation? Provide us with link for better understanding.
    XStore AMP (Accelerated Mobile Pages) is a plugin released to help improve the mobile browsing experience. It is created to render the page faster by only loading the text, media, simple styles without scripts and many styles that Elementor plugin generates, so it supports the WooCommerce page (because they are simple pages) and does not support pages created Elementor.

    Regards

    Avatar: Petra
    Petra
    Participant
    July 20, 2021 at 22:32

    I’m sending you a WP Deshboard

    Please contact administrator
    for this information.
    Avatar: Petra
    Petra
    Participant
    July 22, 2021 at 02:27

    site is very slow

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 22, 2021 at 16:20

    Hello,

    Try to install the NitroPack plugin to get better speed results.
    Provide us with FTP access to check the AMP version issue in more detail.

    Regards

    Avatar: Petra
    Petra
    Participant
    July 22, 2021 at 18:46

    FTP access

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 23, 2021 at 12:42

    Hello,

    Thank you. I passed your issue to our developers. I’ll inform you once they fix the issue.
    We are experiencing a much larger number of support topics than usual these days because of WP 5.8 update, so the answer will be longer than usual. Sorry for the inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 11:03

    Hello,

    Check your site now. We don’t see issues with the desktop if the XStore AMP plugin is enabled.

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.