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Mobile version and AMP version - by Petra

This topic has 8 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

Petra

Participant

July 19, 2021 at 23:28

Hi, I have a problem with the x theme when I installed and set up the AMP version, I wanted to use the switch to the non AMP version, but when I do the test it shows me the non AMP version without images.

Please, contact administrator
for this information.

#294913 Copied Theme version: 8.0 WooCommerce version: 5.5.1

7 Answers

Olga Barlow

Support staff

July 20, 2021 at 14:14

Hello,

1) Provide us with WP Dashboard access to your site to check the issue in more detail.

2)

I read in their documentation that it is compatible with the elementor,

What is compatible with Elementor? WooCommerce? In what documentation? Provide us with link for better understanding.
XStore AMP (Accelerated Mobile Pages) is a plugin released to help improve the mobile browsing experience. It is created to render the page faster by only loading the text, media, simple styles without scripts and many styles that Elementor plugin generates, so it supports the WooCommerce page (because they are simple pages) and does not support pages created Elementor.

Regards

#295001 Copied

Petra

Participant

July 20, 2021 at 22:32

I’m sending you a WP Deshboard

Please contact administrator
for this information.

#295085 Copied

Petra

Participant

July 22, 2021 at 02:27

site is very slow

Please contact administrator
for this information.

#295342 Copied

Olga Barlow

Support staff

July 22, 2021 at 16:20

Hello,

Try to install the NitroPack plugin to get better speed results.
Provide us with FTP access to check the AMP version issue in more detail.

Regards

#295477 Copied

Petra

Participant

July 22, 2021 at 18:46

FTP access

Please contact administrator
for this information.

#295510 Copied

Olga Barlow

Support staff

July 23, 2021 at 12:42

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they fix the issue.
We are experiencing a much larger number of support topics than usual these days because of WP 5.8 update, so the answer will be longer than usual. Sorry for the inconvenience.

Regards

#295622 Copied

Olga Barlow

Support staff

August 2, 2021 at 11:03

Hello,

Check your site now. We don’t see issues with the desktop if the XStore AMP plugin is enabled.

Regards

#297302 Copied
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