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Mobile view error - by andacyaver - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Robert Hall

  • Avatar: andacyaver
    andacyaver
    Participant
    March 30, 2021 at 22:32

    hi, mobile view is broken after the last update. See the product page below. There are pages of blank spaces. Please watch the video. What is causing this?

    video 1) https://www.loom.com/share/41abb26c04a84f8187af09fc1af8a2af
    video 2 ) https://www.loom.com/share/f16b5185a37d45548fb1efe2b981193d
    please check by phone. The product pages are incorrect. There are too many gaps.

    Please, contact administrator
    for this information.
    #281843 Copied Theme version: .7.0.2 WooCommerce version: 4.6.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2021 at 06:41

    Hello,

    Thanks for using our theme.
    Download slick.min.js file from this page – https://dropmefiles.com/7FuTZ , reupload the file into wp-content/themes/xstore/js/libs/ folder, via FTP. Then clear cache and check.

    Regards

    #281850 Copied
    Avatar: andacyaver
    andacyaver
    Participant
    March 31, 2021 at 12:30

    yes it improved. But all of my theme translations are gone. I am using the Lco translate plugin. Translation has disappeared.

    #281915 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 31, 2021 at 19:03

    Hello

    Is all translation gone or some part of website, as we see your website translation is working absolutely fine.

    Robert Hall
    Customer Support.

    #281980 Copied
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