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Mobile View on Elementor completely different than the view on the actual mobile (images, text, etc.

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Rahim
    Rahim
    Participant
    November 7, 2024 at 05:49

    The mobile view of the website in elementor is totally different than the view on the actual phone. Images attached. Admin credentials in the private content area. Please help!

    I already tried different phones and cleared mobile browser cache. I don’t have the AMP plugin installed either.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #422341 Copied Theme version: 9.4.4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2024 at 07:22

    Hello, Rahim,

    Thank you for reaching out to us.

    We understand the issue you’re experiencing with the mobile view of your website in Elementor appearing differently from the actual phone view. We appreciate the details you’ve provided, including the images and admin credentials in the private content area.

    We’ve changed the Woocommerce plugin settings – https://prnt.sc/opkkjQHFXJc3 Please clear cache of browser and check the result.

    Best regards,
    8Theme’s Team

    #422349 Copied
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