This topic has 4 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler
On the single product page, I’m looking to modify the section that contains the demo information, specifically:
“Hotline Order:
(+101) 5620 – 8155
Email ID: xstore@support.com”
I’ve tried customizing the page, and I’ve located “Single product custom HTML 1,” but I can’t seem to find a way to edit or change this information.
Hello, @SkipFreedom,
Thank you so much for purchasing our theme and contacting our support center.
We hope this message finds you well. In order to assist you with the issue you are currently facing, we kindly request you to provide a screenshot of the problem. Additionally, please share the URL of the page where you are encountering the issue. This will enable us to examine the situation and provide appropriate assistance.
Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.
We look forward to your response and assure you of our best services at all times.
You may upload the screenshots on https://imgbb.com/ and paste the links here.
Best Regards,
8Theme’s Team.
Thanks for getting back.
Here is a screenshot https://ibb.co/d00W6tN
Hello, @SkipFreedom,
We appreciate your prompt response.
With the access you provided, we can’t see Theme Options or content on your site, it is still under maintenance mode.
Theme Options > WooCommerce > Single Product Builder > Single product custom HTML 1 > you should find a static block that was used, after that, please go to Dashboard > Static blocks > find the block and edit it using Elementor, here is a screenshot from our own test site – https://prnt.sc/zOErryw-i23q
We hope this information is helpful.
Kind Regards,
8theme team
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