Modifying Contact Information on Single Product Page

This topic has 4 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: SkipFreedom
    SkipFreedom
    Participant
    October 26, 2023 at 09:57

    On the single product page, I’m looking to modify the section that contains the demo information, specifically:

    “Hotline Order:
    (+101) 5620 – 8155
    Email ID: xstore@support.com

    I’ve tried customizing the page, and I’ve located “Single product custom HTML 1,” but I can’t seem to find a way to edit or change this information.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 26, 2023 at 11:18

    Hello, @SkipFreedom,

    Thank you so much for purchasing our theme and contacting our support center.

    We hope this message finds you well. In order to assist you with the issue you are currently facing, we kindly request you to provide a screenshot of the problem. Additionally, please share the URL of the page where you are encountering the issue. This will enable us to examine the situation and provide appropriate assistance.

    Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

    We look forward to your response and assure you of our best services at all times.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
    Avatar: SkipFreedom
    SkipFreedom
    Participant
    October 27, 2023 at 07:52

    Thanks for getting back.

    Here is a screenshot https://ibb.co/d00W6tN

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2023 at 09:13

    Hello, @SkipFreedom,

    We appreciate your prompt response.

    With the access you provided, we can’t see Theme Options or content on your site, it is still under maintenance mode.

    Theme Options > WooCommerce > Single Product Builder > Single product custom HTML 1 > you should find a static block that was used, after that, please go to Dashboard > Static blocks > find the block and edit it using Elementor, here is a screenshot from our own test site – https://prnt.sc/zOErryw-i23q

    We hope this information is helpful.

    Kind Regards,
    8theme team

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