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More than 5000 client accounts with fake emails. Security failure?

This topic has 4 replies, 3 voices, and was last updated 2 weeks, 1 days ago ago by Rose Tyler

caribou

Participant

June 18, 2024 at 16:08

Hello the Support Team,

I noticed that more than 5000 client accounts were created on my website with fake emails.
There must be something wrong somewhere.

Can you please help me? I tried to erase the counts but there are so many it takes ages… and that does not fix the original problem.

Many thanks,
Carine

Please, contact administrator
for this information.

#400336 Copied Theme version: 9.3.12

3 Answers

Andrew Mitchell

Support staff

June 19, 2024 at 09:50

Hello, caribou,

Thank you for reaching out to us. It seems like you might be experiencing a bot attack. We recommend implementing Google reCAPTCHA to help protect your site. You can find more information and set it up by visiting this link: https://developers.google.com/recaptcha/docs/v3

Additionally, installing the Wordfence Security plugin can further enhance your website’s security. You can download and install it from here: https://wordpress.org/plugins/wordfence/

If you need any more help or have any other questions, please feel free to contact us.

Best Regards,
8Theme’s Team

#400434 Copied

caribou

Participant

June 19, 2024 at 15:42

Hello @Andrew Mitchell

Thank you for your expertise. reCAPTCHA v3 was already set on my website.

I activated the Wordfence Security plugin.

I also deleted the 5000 fake accounts!

I’ll let you know if I experience a new bot attack.

Best regards,
Carine

#400519 Copied

Rose Tyler

Support staff

June 22, 2024 at 13:25

Hello Caribou,

Thank you for your understanding.

Best Regards,
8Theme’s Team

#400992 Copied
Tagged: 5000 client accounts breached, fake email accounts, fake email in woocommerce, woocommerce account security, woocommerce security failure, wordpress security issues, wordpress templates vulnerability
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