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More than one product brand name on single product page

This topic has 6 replies, 3 voices, and was last updated 1 months, 4 weeks ago ago by Andrew Mitchell

kamil109

Participant

September 23, 2024 at 11:02

Hi
I have sets with more than one brand.
I set brands in product ( on backend ).
On single product page it always displays one brand…
May I fix it ?

Files is visible for topic creator and
support staff only.

#415521 Copied Theme version: 9.4.1

5 Answers

Tony Rodriguez

Support staff

September 23, 2024 at 11:23

Hello, @kamil109,

Thank you for reaching out to us.

We attempted to review the issue you reported on your website; however, we encountered difficulties accessing your site. Attached is a screenshot for your reference: https://snipboard.io/9gybUz.jpg.

To further investigate, we replicated the scenario on our test site, where it functioned correctly. You may view the results here: https://prnt.sc/TrYOWNZK4eJH.

It appears that the problem is isolated to your site. We kindly ask you to ensure that you are using the most recent versions of the Theme and Core plugin. Additionally, please clear your site’s cache. If the issue persists, we would appreciate it if you could provide us with access to a functioning version of your site and remove any existing restrictions that may prevent us from conducting a thorough examination.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#415527 Copied

kamil109

Participant

September 23, 2024 at 14:49

Ok.
I removed security for wp-admin.
Access in private message.

Please contact administrator
for this information.

#415559 Copied

Tony Rodriguez

Support staff

September 24, 2024 at 06:03

Hello, @kamil109,

Thank you for providing the wp-admin login details.

Upon reviewing your website, we observed that you have implemented a custom layout for the single product page using Elementor. It appears that the use of the Icon Box widget, where a custom brand link was embedded in the button link, was primarily responsible for displaying only one brand.

To address this, we have modified the Product Meta widget to include and display all assigned brands. This update has been applied and should now reflect accurately on your site.

For your reference, we have uploaded images illustrating the changes in the private content area of your website.

We trust this resolves the issue effectively. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#415598 Copied

kamil109

Participant

September 24, 2024 at 07:46

Thank You.

I found this last night too. By the way, if you can assign brands to the buttons, all of them should be displayed 🙂

Best regards

#415619 Copied

Andrew Mitchell

Support staff

September 24, 2024 at 07:46

Dear kamil109,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#415620 Copied
Tagged: brand name woocommerce, multiple brand woocommerce, multiple brands single product, woocommerce templates, wordpress product page, wordpress woocommerce brands
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More than one product brand name on single product page

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