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Motion Effects Breaking XStore Sticky Content

This topic has 3 replies, 2 voices, and was last updated 1 years, 1 months ago ago by scottbboss

  • Avatar: scottbboss
    scottbboss
    Participant
    October 27, 2023 at 14:13

    Hi all,

    We would like the filters column on our shop page to remain sticky as the user scrolls. Enabling “XStore Sticky Column” works as expected, however when we add Motion Effects to the column the stickiness no longer works.

    Is this expected behaviour? Our entire site uses Motion Effects to make the elements fade in so it would be nice if this could be fixed 🙂

    Please, contact administrator
    for this information.
    #371783 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 28, 2023 at 08:53

    Hello, @scottbboss,

    Thank you for using our theme and for contacting us.

    1) We hope this message finds you well. how you add motion effects to a column. Could you kindly provide us with more specific details about your request? This will enable us to tailor our assistance to your exact needs. Additionally, if possible, we would appreciate it if you could provide screenshots of the motion effects to a column. This will help us to better understand your situation and provide the most effective solution.

    2) Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    3) Furthermore, we would appreciate it if you could create temporary wp-admin access and FTP access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    We look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team.

    #371847 Copied
    Avatar: scottbboss
    scottbboss
    Participant
    October 30, 2023 at 11:03

    Hi Tony,

    Many thanks for your reply. I went to start screen recording the issue and realised it wasn’t breaking this time.

    You can close this topic – if I encounter this issue again I’ll let you know.

    Cheers!

    #371988 Copied

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