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Moving Site - by lesdundas - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

lesdundas

Participant

October 14, 2014 at 16:11

I would also like to move my site to a new url but when I do I lose all theme settings (and only the actual settings), is there a way to export theme settings to stop this?

#19707 Copied

10 Answers

Robert Hall

Support staff

October 14, 2014 at 16:19

Hello,

Don’t worry, when you transfer website to another hosting or changes domain, your settings will not be lost. But we recommend you to do the backup before that.

Regards,
Robert Hall.

#19712 Copied

lesdundas

Participant

October 14, 2014 at 16:52

Hi Robert

Thanks for getting back to me so quickly, I have tried moving it once and althought it kept main structure and files etc the majority of the theme settings were lost, such as colours, logo and footer widgets, shop settings etc.

Les

#19719 Copied

Eva Kemp

Support staff

October 14, 2014 at 18:04

Hello,

Have you created back up as was advised in the previous post?
Try to restore the files on a new server from your back up.

Thank you.
Regards,
Eva Kemp.

#19735 Copied

lesdundas

Participant

October 15, 2014 at 08:01

Good morning,

Yes I back everything up, I then create a new database on new server, I rename the url throughout the old database and import it, I then upload root files via ftp changing the wp-config to the new database.

All pages, images and links seem to be there but it is the actual theme settings that seem to reset themselves, for example I lose the logo from the header, all colour schemes set in the xmarket theme settings are lost also amongst other things. It is as if the theme resets itself (thus not retaining any of my settings)

Les

#19805 Copied

lesdundas

Participant

October 15, 2014 at 09:29

Please note I have now moved this site, I have attached url and wp login is the same as before

Please, contact administrator
for this information.

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Eva Kemp

Support staff

October 15, 2014 at 14:23

Hello,

If you changed url to a new one you need edit database backup file and find old url and replace it with a new one. Then import that file into a new database.

Thank you.
Regards,
Eva Kemp.

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lesdundas

Participant

October 16, 2014 at 14:27

Thanks Eva but I did do that (see above #19805) But all theme settings were still lost.

Les

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Eva Kemp

Support staff

October 17, 2014 at 16:19

Hello,

Do you still have access to your old host to be able to open site from there?

Thank you.
Regards,
Eva Kemp.

#20340 Copied

lesdundas

Participant

October 20, 2014 at 11:21

In the end I just went through all of the theme settings and rest them to what I wanted, not ideal but it was pretty urgent.

Thanks

Les

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Eva Kemp

Support staff

October 20, 2014 at 16:44

Hello,

You’re welcome.

Regards,
Eva Kemp.

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Tagged: moving, relocation, site, storage, templates, woocommerce, wordpress
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