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Multiple Headers translating doesnt work

This topic has 14 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

Itzik Glam

Participant

November 24, 2020 at 20:38

I am trying to work with Multiple Headers to translate to Hebrew and it doesn’t work,
I duplicate the default header and pick Hebrew and translating him, in the admin view I am seeing the headers translating well but in the frontend, it doesn’t change

On the product page, I am also having an issue with the Multiple views, when I am trying to duplicate and choosing a different language to translate I am getting a blank area in the products page at the frontend when I delete the multiple views it goes back

I am using WPML

Please, contact administrator
for this information.

#261069 Copied Theme version: 7.1.2 WooCommerce version: 5.5.3

13 Answers

Olga Barlow

Support staff

November 24, 2020 at 22:15

Hello,

Could you, please, provide us also with FTP access to your site to check the issues in more detail?

Regards

#261092 Copied

Itzik Glam

Participant

November 25, 2020 at 06:41

attached

Please contact administrator
for this information.

#261136 Copied

Olga Barlow

Support staff

November 25, 2020 at 11:46

Hello,

Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#261201 Copied

Itzik Glam

Participant

November 25, 2020 at 12:45

ok, but it’s realy urgent we need to present the store very soon

#261214 Copied

Olga Barlow

Support staff

November 25, 2020 at 19:26

Hello,

We have created custom header http://prntscr.com/vq15h4 and it works but we found that All archives select is reset once you change the header. So, we need some time to fix the mentioned problem. We think we need one more day to finish with this. Meanwhile, you can continue with editing the other content. Just don’t save Theme Options till I reply back.

Regards

#261266 Copied

Itzik Glam

Participant

November 25, 2020 at 19:43

ok
pay attention that I need 2 headers, one for English and one for Hebrew, and this how I saw the problem,
look that I have 2 different problems, multiple headers and also product view (for English and Hebrew)

#261267 Copied

Itzik Glam

Participant

November 26, 2020 at 07:48

my website doesn’t show up I see a blank page
do you work on it?

#261311 Copied

Olga Barlow

Support staff

November 26, 2020 at 12:47

Hello,

Our experts will continue their work in the evening, so the blank page issue is not caused by our changes. Did you install any additional plugins during this time or maybe update something? Because I see js error http://prntscr.com/vqhnt8

Single product issue was fixed.

Regards

#261368 Copied

Olga Barlow

Support staff

November 26, 2020 at 12:54

Hello,

We found that js error appears if DataLogics plugin is enabled.

Regards

#261369 Copied

Itzik Glam

Participant

November 26, 2020 at 18:23

did you fix the problem with the multiple headers?

#261438 Copied

Olga Barlow

Support staff

November 27, 2020 at 15:27

Hello,

Check now, please.

Regards

#261586 Copied

Itzik Glam

Participant

November 29, 2020 at 18:38

Hi, no, it doesn’t work
in the admin when i edit the EN header I see everything good, but in the English website, everything stays in Hebrew!

#261808 Copied

Olga Barlow

Support staff

November 30, 2020 at 11:37

Hello,

Use the following conditions to apply header for the EN version http://prntscr.com/vsrch8

Regards

#261874 Copied
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