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Multiple issues after updates in cart and others

This topic has 5 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Andrew Mitchell

scrumgum

Participant

July 3, 2024 at 17:06

Hello dear Xstore support team,
1) For unknown reasons, when I add a product to the cart, the popup does not appear and opens up; the product is added, but there is no popup.
This is not working on mobile view.

Please assist.

Please, contact administrator
for this information.

#402949 Copied Theme version: 9.3.14

4 Answers

Tony Rodriguez

Support staff

July 4, 2024 at 05:42

Hello, @scrumgum,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are reflected on your end, please clear your browser’s cache and revisit your site.

For your reference, the adjustment was made by selecting the pop-up option located at: XStore > Theme Options > WooCommerce > Shop > Shop Page Layout. Please scroll down to the “Notification Of Adding A Product To The Cart” section.

Additionally, we have provided a screenshot for your reference in the private content area of our support portal.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#402975 Copied

scrumgum

Participant

July 9, 2024 at 11:05

Hi thank you so much, I can see that you added a new popup window action after product is being added.

Now for some reason I see a redirect to checkout link (302) in every page of the website. Why is it happening and please assist how to solve it.

Attached screenshot in private

Please contact administrator
for this information.

#403783 Copied

Tony Rodriguez

Support staff

July 9, 2024 at 11:22

Hello, @scrumgum,

We kindly request that you initiate a new topic on our support forum for any new issues you are encountering. Please provide a detailed description of the issue so that we can thoroughly investigate and offer the necessary assistance.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

#403791 Copied

Andrew Mitchell

Support staff

July 9, 2024 at 11:42

Dear scrumgum,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#403798 Copied
Tagged: cart issues after update, solving woocommerce cart problems, woocommerce theme troubleshooting, woocommerce updates issues, wordpress theme problems, wordpress update fixes
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Multiple issues after updates in cart and others

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