Multiple issues on different topics XStore

This topic has 2 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: crtvp
    crtvp
    Participant
    February 13, 2022 at 09:49

    Hello, I would need a little help

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2022 at 14:05

    Hello,

    Could you provide URL and temporary wp-admin access?
    1/ We did not face the mentioned warning before. Have you tied to follow their suggestions (clear cache and disable all 3rd party plugins to check if one of additional plugins is a reason for the problem) ? Do you have warnings with our theme only or when Twenty Twenty-One theme is activated also? Try to contact the support of Loco Translate plugin.
    2/ Activate a default theme and check then. Our theme should not be reason for this. Try to get more info from the test system you are using or your hosting provider.
    3/ Provide FTP access also.
    4/ Activate our White Label Branding plugin – https://www.8theme.com/documentation/docs/white-label-branding-plugin/

    Regards

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