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Multiple Issues with update - by reeree786

This topic has 2 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

reeree786

Participant

December 28, 2017 at 03:25

Hi,

I was wondering if someone would please help me. Something has happened to my website and multiple things have gone missing or have messed up.

– Prices are not showing up underneath the product squares.
– When you hover over the product square it used to switch to a hover image, it no longer does this on the shop page.
– The cart and search bar at the top right are missing.
– On the single product page all the images are displaying in a row downwards, whereas it should be displaying one by one and changed with the across arrow.
– On the Product page the additional information is missing.

I used to be able to edit the font colour and style of the product page there is no longer an option for this. When you clicked appearance-customise there were many more options. This has now changed and no styling customisations can be made.

I would be so grateful to anyone who can help me restore my website back to how it was.

Thank you,
Ree

#180764 Copied Theme version: 2.0 WooCommerce version: 3.2.6

1 Answer

Rose Tyler

Support staff

December 28, 2017 at 08:49

Hello,

Thanks for the topic.

Please make sure that you also updated all plugins https://www.8theme.com/download-plugins/ (To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins). To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ ).
Delete “woocommerce” folder, which is located in wp-content/themes/legenda/ and upload this folder from latest theme archive, to avoid problems with old files.

If your problems won’t be solved, please provide me temporary wp-admin and FTP access.

Regards

#180769 Copied
Tagged: multiple issues, themes, update, woocommerce, wordpress
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