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Multiple orders on same products - by Ano Agency

This topic has 4 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

  • Avatar: Ano Agency
    Ano Agency
    Participant
    January 15, 2020 at 11:15

    Hello,
    we have a problem with multiple orders on same products at the same time https://prnt.sc/qnye74 I think it causes multiple clicking on button “place order” – can we disable button after clikcing on it (turn grey)?
    Thanks a lot Olaf

    #228322 Copied Theme version: 6.1 (child 0.0.1)
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 15, 2020 at 14:02

    Hello,

    1) WooCommerce does not have the option to disable “place order” button.
    2) We think that your issue is related to your custom code in the child theme functions.php. Point is that when a user places order he gets the error http://prntscr.com/qo12o4 and he thinks that order was not placed and do it again and again. But it was even after the first time http://prntscr.com/qo1460
    If you check the woocommerce error log you’ll find the error http://prntscr.com/qo15ql So, fix the error and then try to place the order again.

    Regards

    #228338 Copied
    Avatar: Ano Agency
    Ano Agency
    Participant
    January 16, 2020 at 16:14

    Thanks a lot it was definitely it.have a nice day.Olaf

    #228418 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2020 at 16:19

    Hello,

    You’re welcome!

    Regards

    #228419 Copied
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