Multiple php fatal errors, site very slow

This topic has 4 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: Roberto Silva
    Roberto Silva
    Participant
    July 20, 2022 at 18:30

    Hi,
    We are experiencing a very slow and often internal server errors while trying to update the content and other parts of our site.

    php errors

    Since last theme update, we are getting more errors that doesn’t allow us to make changes to the site. When trying to publish it shows a 500 internal server error.
    Look forward to your help.

    Other Details:
    PHP Version: 8.1
    Wordpress, Theme and all plugins up to date.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2022 at 11:34

    Hello,

    Try to re-install XStore code plugin (delete the plugin and install the latest version again, maybe some files were not uploaded). Check how it works then.
    Also, contact your hosting providers and ask about assistance from their side.

    Regards

    Avatar: Roberto Silva
    Roberto Silva
    Participant
    July 22, 2022 at 19:56

    Hi,
    I reinstalled the XStore plugin but we continue to get internal server error when trying to update our home page with Elementor.

    Elementor Error

    Wordpress Error Log (today tests):
    WP Error Log

    Appreciate your help. Also we are waiting for response from our hosting provider.

    Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 23, 2022 at 08:03

    Hello,

    Also, read this article – https://elementor.com/help/500-error/

    Regards

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