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Multistep checkout error – shipping options does not appear

This topic has 2 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

Simeon Iliev

Participant

June 28, 2024 at 13:01

Hello,

When i reach to the multistep checkout the shipping methods are not showing. The issue get solved when i refresh the checkout page (see the attached image)

#402213 Copied Theme version: 9.3.14

1 Answer

Tony Rodriguez

Support staff

June 28, 2024 at 14:09

Hello, @MEXESS,

Thank you for contacting us and for using XStore.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#402234 Copied
Tagged: fix woocommerce checkout error, multistep checkout issue, shipping options error, woocommerce error solution, woocommerce shipping options, wordpress templates troubleshooting
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