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Multistep Product Configurator For WooCommerce

This topic has 6 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

  • Avatar: lbelchez
    lbelchez
    Participant
    October 19, 2014 at 19:46

    Hi,

    I have Royal as my theme.

    I recently bought the plugin “Multistep Product Configurator For WooCommerce”
    but we are having some problems implementing it on your theme.

    I already contacted the creator of the plugin and got a response which I included a link to below.

    http://imgur.com/r83GKgV

    “Rafael Dery

    I see a jquery error from your theme file:
    http://www.foundationforfilipinoartists.org/wp/wp-content/themes/royal/js/etheme.js
    Contact the theme author and ask him what to do!

    Here’s the image of the error.

    http://imgur.com/g8vJdCF

    Please advise. Let me know if you’d need to access my website.

    Lawrence Belchez

    #20510 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2014 at 11:15

    Hello,

    Please clarify where that error can be seen.
    Also please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #20570 Copied
    Avatar: lbelchez
    lbelchez
    Participant
    October 20, 2014 at 23:09

    Hi,

    Private content

    Please, contact administrator
    for this information.
    #20707 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 21, 2014 at 13:26

    Hello,

    Could you please clarify with more details what problems you’re experiencing when implementing the plugin in our theme?

    Thank you.
    Regards,
    Eva Kemp.

    #20780 Copied
    Avatar: lbelchez
    lbelchez
    Participant
    October 21, 2014 at 15:34

    Hi,

    I included a video link.

    Please watch it. [ https://www.mediafire.com/?80661q7rdwt5ee9 ]

    The problem is that the plugin features is not being shown on the single products page.

    I contacted the plugin creator but was told that this was my theme’s jquery problem.

    Please advise to your earliest convenience!

    Lawrence

    Please, contact administrator
    for this information.
    #20821 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 22, 2014 at 13:49

    Hello,

    The problem is caused by the reason there is no featured image for a product. We’ll fix this bug in future update. Currently you need upload main image for a product.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    #21010 Copied
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