My Account form, Sorting of Products, Paging, Numeric up-down

This topic has 4 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Jack Richardson

  • 3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 15, 2017 at 10:37

    Hello,

    1. Please provide the credentials to My Account page to check the issue.
    Also show a screenshot of the issue for better understanding.

    2. Try to disable the plugin “Woocommerce Products Filter” and add default Woocommerce widgets to Shop Sidebar in Appearance > Widgets.
    Let us know the result.

    3. Sorry, but there is no such feature.

    4. Please specify what JS code you used. Also provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Gaurang Mohite
    Gaurang Mohite
    Participant
    March 16, 2017 at 05:52

    Hi Jack!

    Thanks for this help…

    Please find our comments below:

    1. Phone Number as a custom textfield – Please use the following account credentials provided in the private content

    2. Sorting of Products – Thanks this has been resolved!!!

    3. Sorting of Products – Thanks this has been resolved!!!

    4. Restricting Numeric Up-Down on QuickView – We have used the following JS code (mentioned in private content) to restrict the Numeric Up-Down counter to have minimum value of 1 on the product detail page where it works..

    We used the same for the product quickview on the product detail page but it doesn’t work for that page (quickview)…

    Please advice regarding this..

    Thanks.

    Regards,
    Gaurang Mohite

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 17, 2017 at 12:17

    Hello,

    1. I’ve checked my-account page and don’t see any problems with responsiveness of the mentioned field:
    http://prntscr.com/el1hza
    http://prntscr.com/el1g26

    4. Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Jack Richardson.

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