''MY ACCOUNT" links in header do not work

This topic has 6 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Olga Barlow

  • 5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 30, 2016 at 14:49

    Hello,

    What version of XStore theme do you use? In case theme version is less than 1.8, please, update theme. If you are using the latest version of our theme but still have this issue, please, provide admin panel and FTP access to your site in Private Content area and we’ll check.
    Regards

    Avatar: laurelg
    laurelg
    Participant
    September 6, 2016 at 09:35

    Along with that issue, I have 2 others. The cart button has disappeared from the header. Also, when I scroll over the main menu, the drop down menu doesn’t remain open when I try to hover over it to click the link. I’m sending my login information below. Thank you for your help!

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 6, 2016 at 13:33

    Hello,

    Problem is related to your WooCommerce settings http://prntscr.com/ces9vt You did not select my account page.

    Also, you have disabled Cart widget in Theme Options http://prntscr.com/cesar6

    Menu problem caused by logo height. I have fixed (custom CSS):

     .nav-sublist-dropdown:before {
        top: -50px;
        height: 70px;
    }

    Regards

    Avatar: laurelg
    laurelg
    Participant
    September 6, 2016 at 14:57

    Works perfectly now. Thank you!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 6, 2016 at 15:05

    You are welcome!

    Regards

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