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“My Account” links not working, i’m stuck

This topic has 3 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Andrew Mitchell

Borzum

Participant

November 4, 2024 at 18:07

Hi, in the “Account” page, links aren’t working.
As you can see by the link, the url changes, but not the content. Try click on “Recent Orders”

Please, contact administrator
for this information.

#422064 Copied Theme version: 9.4.3

2 Answers

Tony Rodriguez

Support staff

November 5, 2024 at 06:47

Hello, @Borzum,

Thank you for contacting us and for using XStore.

1/ Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the test.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.
We recommend that you reach out to your hosting provider to review the server mail log. Additionally, it would be prudent to contact WooCommerce plugin support concurrently for further assistance – https://wordpress.org/support/plugin/woocommerce/

We appreciate your cooperation and look forward to resolving your query promptly.

Best regards,
8Theme’s Team

#422090 Copied

Andrew Mitchell

Support staff

November 13, 2024 at 11:17

Dear Borzum,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#423118 Copied
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