MY ACCOUNT PAGE NOT RESPONSIVE - by Jimbo

This topic has 6 replies, 4 voices, and was last updated 7 years, 9 months ago ago by Rose Tyler

  • Avatar: Jimbo
    Jimbo
    Participant
    February 26, 2017 at 14:40

    Hi there,

    I have been getting complaints from customers about not being able to see the my accounts page fully on a mobile (iPhone + others in portrait mode)

    The main problem seems to be the way the orders table is displayed, the buttons ‘VIEW’ ‘PAY’ ‘CANCEL’ are breaking the theme and making the footer break.

    I have contacted woocommerce who advise this is a theme issue.

    Please see image below

    My Account Page

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 27, 2017 at 11:56

    Hello,

    Can we have access to My Account page on your site to check the issue?

    Regards,
    Eva Kemp.

    Avatar: Jimbo
    Jimbo
    Participant
    February 27, 2017 at 14:14

    Eva,

    I have partially sorted this, I removed (unset) status from the orders.php which shortened the orders box width.

    The cancel order button also caused the theme to break as too wide so removed the cancel button by css.

    The orders table is not really responsive for smaller screens.

    I can always revert the changes and set you up as a customer and add a few orders today so you can see?

    I have it looking like this so far on the link below;

    My account

    However the MY Account page for the theme is very dull when compared with storefront theme.

    The My Account page has no styling, on the my-account.php it could do with the page being divided into 1/4 and the other half 3/4 so the Account content shows to the right on larger screens rather than below.

    ‘if ( ! defined( ‘ABSPATH’ ) ) {
    exit;
    }

    wc_print_notices();

    /**
    * My Account navigation.
    * @since 2.6.0
    */
    do_action( ‘woocommerce_account_navigation’ ); ?>

    <div class=”woocommerce-MyAccount-content”>
    <?php
    /**
    * My Account content.
    * @since 2.6.0
    */
    do_action( ‘woocommerce_account_content’ );
    ?>
    </div>’

    I hope you guys look at adding a better my account page for the future 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 1, 2017 at 09:22

    Hello,

    Thank you for your report. We’ll fix it in theme update.

    Regards

    Avatar: Jimbo
    Jimbo
    Participant
    March 4, 2017 at 00:16

    Thank you Olga

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2017 at 12:57

    Hello,

    You’re welcome!
    Have a nice day!

    Regards

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