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My Account – Password Requirements

This topic has 18 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

Christina

Participant

January 16, 2017 at 16:00

Hey,

I have been running trial accounts on my site to ensure our customers have a easy shopping and checkout experience before we launch at the first of the month. But the password requirements are really difficult. I had to create almost a 10 letter with numbers and letters and symbols and it still says it was moderate strength. Where do I edit these requirements so our customers don’t leave our site because it is too difficult to create an account!?

Thanks!

Please, contact administrator
for this information.

#152021 Copied Theme version: 2.8 WooCommerce version: 2.6.11

17 Answers

Eva Kemp

Support staff

January 17, 2017 at 10:39

Hello,

Those requirements are related to Woocommerce. It’s configured in their files.
We recommend you to contact their support regarding your query.

Regards,
Eva Kemp.

#152085 Copied

Christina

Participant

January 19, 2017 at 16:39

ok great! I will contact them.

I have a job listing plugin I am using for my site and I am trying to reformat the page…

I have already contacted them about this, but do you know where my container file is? or content-wrapper would be located? I have search all through my files in my cpanel, but can’t seem to find it so I can add the code they provided me with.

Thanks for your help!

Please, contact administrator
for this information.

#152468 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

January 19, 2017 at 18:59

Hello,

Sorry, but your query is unclear. What container file do you mean? Please clarify what you need to edit.
Thank you.

Regards,
Eva Kemp.

#152486 Copied

Christina

Participant

January 20, 2017 at 20:11

It is on a separate plugin. Called “Job Listings” on the single job page, the format is full-width, but I want it to be 2/3. The developer of the app gave me the code I provided above. He also said that it can either go into the content-wrapper or the function.php file. But I am not sure where to put this code at in order to accomplish this. And I do not want to mess up the code for the rest of the site.

Please, contact administrator
for this information.

#152624 Copied Theme version: 2.8 WooCommerce version: 2.4x

Christina

Participant

January 20, 2017 at 20:22

I gave you the wrong credentials in the comment above. I will supply you with the correct one in private content.

Please, contact administrator
for this information.

#152628 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

January 21, 2017 at 11:13

Hello,

Then please add the code in wp-content/themes/royal/functions.php file.

Let us know the result.

Regards,
Eva Kemp.

#152669 Copied

Christina

Participant

January 23, 2017 at 18:21

Hey, I have tried to get this code to work.

I have it in the file as stated above…the only difference is that my Royal folder is not just “royal” it says “Royal_Theme-v2-8”

Any other suggestions? Or are you able to input the code for me? I have a tried a few different options and I just can’t seem to get this done properly. I am working with the developer as well…but he is pretty much telling me the same thing you have….so I am lost. I am not sure where to go from here.

I have included a copy of the functions.php file in private content below to see if something is wrong there.

Please, contact administrator
for this information.

#152826 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

January 24, 2017 at 14:37

Hello,

Could you please show a direct page that you want to modify?

Thank you.
Regards,
Eva Kemp.

#152926 Copied

Christina

Participant

January 24, 2017 at 18:07

https://aidacorp.com/job/23886/

#152945 Copied Theme version: 2.8 WooCommerce version: 2.4x
Eva Kemp

Support staff

January 25, 2017 at 13:58
Hello,

As a solution you can try this css code:
```
.job-single {
    width: 1170px;
    margin: 0 auto;
}
```
Let us know the result.

Regards,
Eva Kemp.
#153005 Copied
Christina

Participant

January 25, 2017 at 15:50

Hey, so I am more of a front-end editor. I have another ticket open with you, #152835. And you gave me codes for both solutions, but I am not sure exactly where to put these codes.

Can you give me the exact file location? And where do I put them at? Am I replacing another code for this one or just adding into the file?

Maybe your could put them in there for me? I can read and understand code, but writing and editing it is a whole other ballgame that I am not familiar with.

Please, contact administrator
for this information.

#153018 Copied Theme version: 2.8 WooCommerce version: 2.4x

Jack Richardson

Support staff

January 25, 2017 at 16:18

Hello,

You need add code in Theme Options > Custom CSS > Custom CSS for desktop.

Best regards,
Jack Richardson.

#153022 Copied

Christina

Participant

January 25, 2017 at 21:58

Oh ok! That’s easy enough! Perfect, thank you!

#153057 Copied

Christina

Participant

January 25, 2017 at 22:06

Unfortunately, that didn’t work in the custom CSS.
Any other ideas?

#153058 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

January 26, 2017 at 09:07

Hello,

I’ve added the code in Theme Options > Custom CSS > Custom CSS for desktop and width of this page https://aidacorp.com/job/23886/ is now the same as the width of default theme containter.
Clear browser cache and check. Do you want to decrease it more?

Regards,
Eva Kemp.

#153091 Copied

Christina

Participant

January 26, 2017 at 15:38

no that is perfect!!!

Thanks Eva! Your always a tremendous help!

#153135 Copied Theme version: 2.8 WooCommerce version: 2.4x

Eva Kemp

Support staff

January 26, 2017 at 16:53

Hello,

You’re welcome.

Regards,
Eva Kemp.

#153153 Copied
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