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My add to cart button is not working. please help

This topic has 4 replies, 3 voices, and was last updated 2 weeks, 5 days ago ago by Andrew Mitchell

Narka

Participant

November 18, 2024 at 21:28

my add to cart button is not working. when you click it, it goes blank. this is for all the products on the category / grid page. i posted a screenshot. please check all the add to cart buttons. the hove add to cart either.

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for this information.

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#424056 Copied Theme version: 9.4.4

3 Answers

Narka

Participant

November 18, 2024 at 21:36

Hey actually none of my add to cart are working!

#424057 Copied

Tony Rodriguez

Support staff

November 19, 2024 at 07:05

Hello, @Narka,

Thank you for reaching out to us with your concern.

We have thoroughly reviewed the category/grid page on your website and did not encounter any issues. It appears that the problem may be related to cache on your end. We kindly suggest clearing all cache and checking the page again.

We hope this resolves the issue. However, if the problem persists, we would appreciate it if you could provide us with the URL of the page where you are experiencing the issue. Additionally, we kindly request that you record a video demonstrating the steps you are taking and the issue you are encountering. Please upload the video to a file-sharing service and share the link with us.

Thank you for your cooperation. We are committed to resolving your query as quickly as possible.

Best regards,
8Theme Team

#424088 Copied

Andrew Mitchell

Support staff

December 7, 2024 at 14:49

Dear Narka,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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My add to cart button is not working. please help

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