My Beauty Cosmetic Theme Not showing as preview

This topic has 6 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

  • Avatar: mkhurram101
    mkhurram101
    Participant
    August 21, 2024 at 10:45

    Dear,
    I have recently purchased theme from evanto market but while i have installed the theme is not showing like preview i have done many settings in my wordpress update everything but the problem still not resolve attached please find screenshoot of preview of my site. http://www.huzionline.com i hope you can reply as soon as possible.

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    support staff only.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2024 at 12:01

    Hello mkhurram101,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: mkhurram101
    mkhurram101
    Participant
    August 21, 2024 at 13:12

    Please find private content.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2024 at 13:26

    Hello mkhurram101,

    We appreciate your prompt response.

    We’ve disabled 3rd-party plugins and imported demo content.
    You can activate plugins now one by one, but do not activate unrequired plugins (read plugin description) because every additional plugin slows down the site a bit.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: mkhurram101
    mkhurram101
    Participant
    August 22, 2024 at 09:52

    Thank you for your kind support the problem has been fixed.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 09:52

    Dear mkhurram101,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘My Beauty Cosmetic Theme Not showing as preview’' has been successfully resolved, and the topic is now closed for further responses

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