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My Beauty Cosmetic Theme Not showing as preview

This topic has 4 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

mkhurram101

Participant

August 25, 2024 at 16:50

Dear Sir, Due to some glitch i have reinstall my cosmetic theme but the same error showing like my previous complain. I providing you tempraroy wp access please solve again the issue and describe the issue. and also when i uploading product on the page the web version is showing but mobile version not showing the product the error was something big is brewing your store is in the works and will be launching soon.

Please, contact administrator
for this information.

#411558 Copied Theme version: 9.3.17

3 Answers

Tony Rodriguez

Support staff

August 26, 2024 at 05:38

Hello, @mkhurram101,

Thank you for contacting us and for using XStore.

1/ We are writing to inform you that the wp-admin credentials you provided are currently invalid or not functioning properly. To assist you effectively, we kindly request that you provide us with valid wp-admin access details and screenshot of the problem. Please ensure that these details are submitted through the private content area for security purposes.

Your cooperation will enable us to review your settings and provide the necessary support promptly.

2/ Previously, We’ve disabled 3rd-party plugins and imported demo content.

Please try to deactivate all 3rd party plugins on your site except the required plugins (Woocommerce, Elementor, and XStore core plugin)

And Import the demo on your site again.
https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#411582 Copied

mkhurram101

Participant

August 26, 2024 at 21:08

Thank you very much for your kind support i solved my problem from your methode.

#411706 Copied

Andrew Mitchell

Support staff

August 26, 2024 at 21:08

Dear mkhurram101,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#411707 Copied
Tagged: my beauty cosmetic theme, preview issues, theme display problems, woocommerce templates, wordpress e-commerce solutions, wordpress troubleshooting
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My Beauty Cosmetic Theme Not showing as preview

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