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My buy & add to cart button have completely disappeared please help. This happened sometime between

This topic has 5 replies, 3 voices, and was last updated 16 hours, 47 minutes ago ago by Tony Rodriguez

Narka

Participant

November 4, 2024 at 09:10

My buy & add to cart button have completely disappeared please help.
This happened sometime between the last update and this one.

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#421976 Copied Theme version: 9.3.16

4 Answers

Tony Rodriguez

Support staff

November 4, 2024 at 09:34

Hello, @Narka,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request that you provide the URL of the product page, along with your WordPress admin access, in the private content area. This will allow us to review the issue and assist you in resolving it.

Thank you for your cooperation.

Best regards,
8Theme Team

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#421988 Copied

Rose Tyler

Support staff

November 4, 2024 at 09:37

Hello, Narka,

Thank you for reaching out to us with your concern.

We would recommend you disable Catalog mode in Theme Options > Shop > Catalog mode.

Best Regards,
8Theme’s Team

#421991 Copied

Narka

Participant

November 4, 2024 at 10:54

look at private area please

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#422010 Copied

Tony Rodriguez

Support staff

November 4, 2024 at 12:01

Hello, @Narka,

Thank you for providing access to the wp-admin panel.

We are pleased to inform you that the issue has been successfully resolved. Kindly review your website after clearing your browser cache to ensure the changes are reflected.

We have disabled the “Catalog Mode” in **Theme Options > Shop > Catalog Mode**. For your reference, please see the attached image in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
8Theme Support Team

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#422020 Copied
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