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My Demo installation for xStore is not successful

This topic has 6 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

Samkeji

Participant

March 31, 2020 at 17:03

Website not installing demo.

Please, contact administrator
for this information.

#232268 Copied Theme version: v.6.2.13 WooCommerce version: 4

5 Answers

Olga Barlow

Support staff

March 31, 2020 at 19:29

Hello,

I see a lot of code from the previous theme on the home page of your site. Did not you use clear WP installation
Did you try to install demo from the XStore > Install demos? What errors did you get during demo content installation (provide screenshot )?
Could you provide us with WP Dashabrod access to your site? Do you want to install the default version?

Regards

#232281 Copied

Samkeji

Participant

April 1, 2020 at 05:12

Yes, I beleieve the new installation should wipe the previous homepage code out.

Yes, I installed the Demo from the XStore > Install demos.

The errors are:::
Electron01 Installed! But we have some errors:

pages not installed 🙁

widgets not installed 🙁

home_page not installed 🙁

posts not installed 🙁

products not installed 🙁

static-blocks not installed 🙁

testimonials not installed 🙁

contact-forms not installed 🙁

mailchimp not installed 🙁

media not installed 🙁

grid-builder not installed 🙁

fonts not installed 🙁

options not installed 🙁

Please contact administrator
for this information.

#232309 Copied

Olga Barlow

Support staff

April 1, 2020 at 09:53

Hello,

It seems you used some hacked version of our theme http://prntscr.com/rqos3o
That’s why you faced all these errors. Take into account that we are not responsible for any future hacks of your site if you used a nulled version of the theme before. We have activated theme using your purchase code but all possible future attacks are your responsibility.
Change the server limits according to theme requirements http://prntscr.com/rqovl4

Regards

#232343 Copied

Samkeji

Participant

April 1, 2020 at 16:20

Oh, how possible ? I downloaded it from themeforest and got it installed. Well, I have seen that demo has been uploaded. How do I prevent your theme against hackers again? I didn’t even know where to check.

Please contact administrator
for this information.

#232365 Copied

Olga Barlow

Support staff

April 1, 2020 at 18:18

Hello,

We don’t have the answer to your question because we don’t know cases when hackers just nulled themes for users.
Is there anything else I can help you with?

Regards

#232373 Copied
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