This topic has 6 replies, 2 voices, and was last updated 11 hours, 30 minutes ago ago by Tony Rodriguez
hey guys, my entire theme is broken , especially on tablet. the wrong header is showing etc. please help me, i’ve been working on this for so long i am on the verge of tears.
ie. there’s now a double checkout
and the mobile is completely broken
Hello, @Narka,
Thank you for contacting us and for using XStore.
We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and check your website to ensure everything is functioning as expected.
Should you have any further questions or concerns, please do not hesitate to reach out.
Best regards,
8Theme Team
hey there. new issue. i set up the syntax correctly but the contact call & email do not work . and are not clickable . i think it’s bugged out cause when i edit the link it it does not acknowledge the edit.
Hello, @Narka,
Thank you for your response.
In order to resolve your issue, please navigate to XStore >> Theme Options >> Header builder >> Contacts element and delete the existing elements then add them again from scratch.
As an example, the “Url For Field” for a phone number should be formatted as “tel:+xxxxxxxxxx” and for an email address as “mailto:your_email”.
We hope this helps.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best regards,
8Theme’s Team.
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