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My "fixedHeader" is have a problem

This topic has 8 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

cheerer

Participant

July 6, 2015 at 11:23

when “container content-page” is not high enough,
the “fixedHeader” will return to top

Example : http://goo.gl/WJtl0n

thx very much!!

Please, contact administrator
for this information.

#73315 Copied Theme version: 8theme WordPress Theme 1.2 WooCommerce version: 2.3.11

7 Answers

Eva Kemp

Support staff

July 6, 2015 at 11:29

Hello,

Did you edited theme files?
Please provide us with FTP and wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#73319 Copied

cheerer

Participant

July 7, 2015 at 03:45

Hello Eva,

I have edited theme files with style.css and functions.php

thanks for your help

Please, contact administrator
for this information.

#73544 Copied Theme version: 8theme WordPress Theme 1.2 WooCommerce version: 2.3.11

Eva Kemp

Support staff

July 7, 2015 at 11:58

Hello,

You mustn’t edit original theme files, because after theme update you’ll lose all changes.
You should create a child theme and copy your changes in there.
Child theme folder is already included in the Classico theme package. Please upload it to your themes folder via FTP.

More information about child theme you can read here:
http://codex.wordpress.org/Child_Themes

Please move your changes to the child theme and let us know then.

Regards,
Eva Kemp.

#73648 Copied

cheerer

Participant

July 9, 2015 at 04:13

hello Eva,
I have created a child theme and copy my changes in there.
thanks for your teaching.
The “fixedHeader” still return to top.
thanks for your help again ^^

#74124 Copied

Eva Kemp

Support staff

July 9, 2015 at 08:22

Hello,

The problem persists only with your child theme. When parent theme is activated fixed header works properly. You need change customizations which you made in the child theme.
Unfortunately it’s beyond our support to investigate customers customizations as we can’t know what exactly was changed.

Please take our apologies and thank you for understanding.

Regards,
Eva Kemp.

#74147 Copied

cheerer

Participant

July 10, 2015 at 03:12

Hello Eva,
Thank you for your prompt reply.
I will change customizations which I made in the child theme.
Thank you for providing the requested information. ^^

#74388 Copied

Jack Richardson

Support staff

July 10, 2015 at 07:37

Hello,

You are welcome!

Best regards,
Jack Richardson.

#74401 Copied
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