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My footer gets stuck and customers cant see the whole webpage in mobile version

This topic has 3 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Andrew Mitchell

Luis

Participant

October 26, 2023 at 02:29

Hi, I had an issue before with my footer, this is the previous post: https://www.8theme.com/topic/footer-is-in-the-back-of-my-webpage-and-its-not-even-in-the-correct-order/#post-345219

But now I’m having issues with the mobil version of the webpage, when customers add products to the cart and visit the cart page or wanna go back to any other page they can only see the footer, the rest of the webpage does not load or apear. This happens mostly if you go back to the previous page or press a link to other page.

Footer always seems to be on the back and webpage is the thing that moves, can the footer remain in the bottom of the webpage?

Please, contact administrator
for this information.

#371555 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

2 Answers

Tony Rodriguez

Support staff

October 26, 2023 at 12:51

Hello, @Luis

We hope this message finds you well.

We have conducted a thorough examination of your website and are pleased to inform you that we have not identified any issues. Your website is functioning optimally on both mobile and desktop platforms. The problem you are experiencing appears to be related to cache issues on your end.

We kindly suggest that you clear your browser cache or alternatively, try accessing your site on a new browser.

For your convenience, we have created a video guide detailing these steps. You can find this in the private content area for your reference.

We trust that this information will be beneficial to you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

#371625 Copied

Andrew Mitchell

Support staff

January 4, 2024 at 01:58

Dear Luis,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#378484 Copied
Tagged: best selling woocommerce themes, fix woocommerce theme footer, mobile woocommerce theme solutions, optimized mobile woocommerce themes, responsive woocommerce themes, troubleshoot woocommerce mobile view
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