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My hosting company is saying that your core plugin interfere with their system.

This topic has 2 replies, 2 voices, and was last updated 4 years, 4 months ago ago by John Holden

  • Avatar: Priya
    Rashika
    Participant
    August 9, 2020 at 06:09

    Hey,
    This is the mail i received from my host
    Hello Mohit,

    Thank you for contacting DreamHost Technical Support.

    Upon investigating your account, it appears the plugin “et-core-plugin”
    is causing issues cache to not work on the server. If this plugin is
    vital for your domain, you may want to contact the plugin developer in
    regards to this issue.

    My new temporary website address is mohsha91.dream.press. I have migrated my website dailygo.co.in to dreamhost because your team said that my server is not good. But it’s encountering many problems. Kindly look into it why is etcore plugin interfering with my hosting. Without the etcore plugin it will not work. So please look into the matter as soon as possible. I am leaving my wordpress credentials for my new host in the private content area.

    Please, contact administrator
    for this information.
    #246981 Copied Theme version: 6.3.7
    1 Answer
    Avatar: John Holden
    John Holden
    Support staff
    August 10, 2020 at 05:05

    Hi,

    I answered here https://www.8theme.com/topic/theme-core-plugin-not-compatible-with-dreamhost/#post-247053

    So I will close this one

    Regards,
    Hung PD

    #247054 Copied
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