My Instagram module has stopped working on the home page

This topic has 4 replies, 3 voices, and was last updated 11 months ago ago by Andrew Mitchell

  • Avatar: Inesita
    Inesita
    Participant
    January 29, 2024 at 14:00

    Hi,
    I have not changed anything on the Instagram module on the homepage and it displays now Error: undefined error on desktop and mobile devices. it is on the bottom of my homepage Can you help?

    Thanks,
    inés

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2024 at 15:16

    Hello, Inesita,

    Thank you for reaching out to us.

    Kindly refer to the following article to regenerate your token: https://www.8theme.com/documentation/docs/instagram-api-token/

    Thank you for your understanding and cooperation.

    Kind Regards,
    8theme team

    Avatar: Inesita
    Inesita
    Participant
    January 29, 2024 at 15:58

    Hi Rose!
    it was daunting, but it worked!
    Thanks as always, you rock!

    Inés

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 29, 2024 at 15:59

    Dear Inesita,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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