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My menu dropdown is not working correctly

This topic has 4 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler

rolnorte

Participant

November 28, 2023 at 13:32

Hello, i have a error, i’m trying to add a dropdown menu but it doesnt appear at the front, it’s behind some blocks. Can you help me?

Prints:
https://ibb.co/9ghXTFf
https://ibb.co/dpNfqq7

#375043 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

3 Answers

Rose Tyler

Support staff

November 28, 2023 at 16:33

Hello,

Thank you for reaching out to us with your concern. We understand that you are experiencing an issue with adding a dropdown menu to your website, where it appears behind some blocks instead of at the front.

Please provide temporary wp-admin access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#375063 Copied

rolnorte

Participant

November 28, 2023 at 19:01

Hello,

Here are the wp-admin access.

Please contact administrator
for this information.

#375081 Copied

Rose Tyler

Support staff

November 29, 2023 at 08:12

Hello, Rolnorte,

Thank you for contacting us and for using XStore.

Please delete or change this code https://prnt.sc/2hWWGLKhK6Zb to fix the problem.

Kind Regards,
8theme team

#375108 Copied
Tagged: menu dropdown, technical support, theme issues, troubleshooting, woocommerce, wordpress
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