My menu has some problems and dropdown is not working

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Stormy Wellington

  • Avatar: Stormy Wellington
    Stormy Wellington
    Participant
    June 29, 2023 at 17:00

    The menu that I see is not the same as the live site.
    Plus, the dropdown is not even working.

    What I see
    https://prnt.sc/trShrRDF25y_

    Live
    https://prnt.sc/FxV_4-eR_b2F

    3 Answers
    Avatar: Stormy Wellington
    Stormy Wellington
    Participant
    June 29, 2023 at 17:04

    I forgot to give you access. Here it is

    I also get this error message
    https://v2uploads.zopim.io/M/E/o/MEoe9WgzX2LAEe26TCMgiupyC3npVYuU/0e2e3c77fc724c5d25aea591d554db729bc019bf.png

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2023 at 08:04

    Hello, Stormy Wellington,

    Thank you for contacting us and for using XStore.

    The problem is visible for unlogged users, after login to your site, the problem disappears, so it looks like a cache problem. Please clear all cache (CDN cache and cache from the server side), it will solve the situation.

    Kind Regards,
    8theme team

    Avatar: Stormy Wellington
    Stormy Wellington
    Participant
    June 30, 2023 at 20:23

    Thank you, I see that is the problem.
    You can close this ticket.

    Thank you.

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The issue related to '‘My menu has some problems and dropdown is not working’' has been successfully resolved, and the topic is now closed for further responses

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