Return to previous page

My phone menu is not working and there is error message on mobile view

This topic has 35 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

mch

Participant

April 19, 2023 at 20:55

I created the Pages and add them as main Menu, how I can connect Categories to the these menu/Page?

I want when I add Products under Category of Print it shows under Menu called Print. How can I do that?

#353872 Copied

mch

Participant

April 19, 2023 at 20:58

I created a Home page as my landing or main page, first page, how can I fix this? right now it shows the blog post.

Menu Contact is wrong also. This is not what I wanted.
I need Contact form within about page

#353873 Copied

Rose Tyler

Support staff

April 20, 2023 at 09:00

Hello, Mch,

Thank you for your response.

Please note that additional customization or content management is not included in our basic support scope. We are able only to guide you with theme options. If you need personal customization you need to hire a developer or content manager.

“Your Guidance was wrong.” – it was correct for adding product categories to the menu, if you want to add pages to menu, of course, you can do this. Menu creating is default functionality of WordPress, so you can find a lot of video tutorials online, or read our documentation.

“I want really good looking product gallery to be able to set the prices and product information and etc, the current one is not good enough. what else we have that I can use?” – please check our demos and provide URL of a page with the desired gallery, then we will be able to guide you.
Or provide any other example, for a better understanding of your request.

“I created the Pages and add them as main Menu, how I can connect Categories to the these menu/Page?” – edit the page and add Products element > select category in settings of that element, for example – https://prnt.sc/C2xQmpiDU1BT

“I want when I add Products under Category of Print it shows under Menu called Print. How can I do that?” – there are 2 ways: – add product category into the menu – https://prnt.sc/5HByCFlKDvWZ ; – https://prnt.sc/yf80Dm7NYPSk

“right now it shows the blog post.” – Dashboard > Settings > Reading > Your homepage displays > A static page (select below Home and Blog pages)

“Menu Contact is wrong also. This is not what I wanted.
I need Contact form within about page” – please describe your request in more detail. Do you want to add a contact form to the content of the About us page? If so, just edit the page and add the appropriate element – https://prnt.sc/qI5Sfn-clpB2

Kind Regards,
8theme team

Please contact administrator
for this information.

#353913 Copied

mch

Participant

April 20, 2023 at 22:08

I feel you some cases don’t understand me well and that is taking my time. I want to get help from some one esle? Is that possible?

It is not my first time I m getting help, my experience was very different.

#353997 Copied

Rose Tyler

Support staff

April 21, 2023 at 07:57

Dear, Mch,

We are sorry to hear that you are unhappy with the answers you have received.
We always strive to help our customers in any way we can. Since you are creating your own website, please follow our recommendations and do not ignore them when we ask you to read the documentation.

We provide theme support for 6 months from the date of purchase. During these 6 months, we will assist those who may need additional information about the theme’s options and features, or are having unresolved difficulties with the template. Our support team is always at your service. Note: We are unable to provide support for code customization or third-party plugins!
If you need advice about anything other than minor template customization, or if you wish to implement new functions, or make the theme compatible with third-party plugins, you should request the help of a developer.

“didnt worth my money.” – we already offered a refund to you, because we want that our customers be happy.

We apologize if our response was not clear. Could you please provide more information on what was not understood? Specifically, were you able to add the Products element of a page and add that page into the menu?

We asked you for examples, to be able to guide you better, please reply back with examples of the desired result.
We are waiting for your reply.

Kind Regards,
8theme team

#354018 Copied
Tagged: error message, mobile view, phone menu, themes, woocommerce, wordpress
1 2

Viewing 35 results - 31 through 35 (of 35 total)