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My pre-built website is updated but my old website are shown both in my site (www.aroyclub.com)

This topic has 6 replies, 2 voices, and was last updated 4 months ago ago by Tony Rodriguez

aroy club

Participant

November 11, 2024 at 18:05

my pre-built website is updated but my old website are shown both in my site (www.aroyclub.com) i have chnge my old website becoze the main home content is loading slowly so we are trying to chnge a pre build tamplate (niche-market04) and we are sucessfully change new design but my old design is spleet to new so please help me for this issue

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#422832 Copied Theme version: 9.4.4 WooCommerce version: 9.3.3

5 Answers

Tony Rodriguez

Support staff

November 12, 2024 at 05:14

Hello, @aroy club,

Thank you so much for purchasing our theme and contacting our support center.

Please disable all 3rd-party plugins and then import demo content.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

If the issue persists, please delete demo content and let us know which demo you want to import on your website, so we will import the demo on your website.

Best regards,
The 8Theme Team

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aroy club

Participant

November 25, 2024 at 20:13

showing me double menu home itc..

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Tony Rodriguez

Support staff

November 26, 2024 at 05:05

Hello, @aroy club,

Thank you for your response.

To resolve this issue, we kindly ask you to delete the existing menu and create a new one. Please navigate to Appearance > Menus, select “Create Menu,” and ensure to save your changes. Afterward, please verify if the issue has been resolved.

For your reference, we have included a screenshot in the private content area that guides you through these steps.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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aroy club

Participant

November 27, 2024 at 16:26

how can i find a screenshot provided you private content area?

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Tony Rodriguez

Support staff

November 28, 2024 at 05:22

Hello, @aroy club,

We kindly request you to review the previously provided screenshot, which can be accessed via the following link: https://pasteboard.co/V0HBIWdmanKQ.png

We hope this information proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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